QBE Assist is a team of medical and insurance specialists providing assistance to travellers 24 hours a day, 365 days a year. Our main focus is to provide you with assistance in times of adversity and when unforeseen events occur. Our highly-skilled team, is just a phone call away whenever you require help.
We can help with getting access to health care, translation of medical information and general guidance for you and your travelling companions. If you find yourself in a medical emergency, our medical team has extensive experience and training in critical care and aeromedical medicine and service provision. We can provide you with the support that you require when you or a loved one becomes ill.
If you require an urgent ambulance — call local services immediately.
Telephone: +61 3 8523 2800
Fax: +61 3 8523 2815
Email: qbeassist@qbe.com
If you are overseas, the numbers below are free from a landline (calls from your mobile will be at your cost)
Country |
Telephone |
|---|---|
| Australia | 1300 555 019 |
| Austria | 0800 291 702 |
| Brazil | 0800 891 8401 |
| Canada | 1800 665 3870 |
| China North | 10800 611 0133 |
| China South | 10800 361 0151 |
| Fiji | 00800 2149 |
| France | 0800 90 5097 |
| Germany | 0800 181 7694 |
| Greece | 00800 6112 6195 |
| Hong Kong | 800 933 877 |
| India | 0008 006 101119 |
| Indonesia | 001 803 61 683 |
| Ireland | 1800 552 636 |
| Israel | 180 945 6589 |
| Italy | 800 875 100 |
| Japan | 00531 616 441 |
| Malaysia | 1800 800 428 |
| Netherlands | 08000 226 742 |
| New Zealand | 0800 441 678 |
| Philippines | 1800 1611 0045 |
| Singapore | 800 6161 051 |
| South Africa | 0800 99 3514 |
| Spain | 900 996 167 |
| Sweden | 0200 214 612 |
| Switzerland | 0800 838 533 |
| Thailand | 001 800 611 2885 |
| Turkey | 00800 6190 3627 |
| United Kingdom | 0800 899 813 |
| United States | 1800 765 8631 |